Refund policy
Chuckles Collective Returns & Exchanges
At Chuckles Collective, we want you to wear what feels right — literally.
If something doesn’t quite click, we’ll help make it right.
Returns
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You may return most apparel items within 30 days of delivery for a full product refund.
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Returned items must be unworn, unwashed, and include original tags and packaging.
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To start a return, email us at support@chucklescollective.com with your order number and the item you’d like to return.
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Once your return is approved, we’ll send simple instructions to get it back to us.
Note: Original shipping costs are non-refundable, and you’ll be responsible for return shipping unless the item you received was damaged or incorrect.
Refunds
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Refunds will be issued to your original payment method within 5–10 business days of receiving your return.
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Please allow up to one billing cycle for your bank or credit card company to process the refund.
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Shipping fees are non-refundable unless the item was damaged or we sent the wrong product.
Exchanges
Need a different size or color?
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Simply return your original item using the process above and place a new order for the replacement.
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This ensures your new gear ships out faster.
Final Sale Items
To keep things fair and efficient, we cannot accept returns on:
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Custom items
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Sale or clearance products
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Gift cards
Damaged or Incorrect Items
We’re human, but we own our mistakes. If you receive a damaged or incorrect item:
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Email support@chucklescollective.com within 7 days of delivery.
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Include photos of the item and your order number.
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We’ll cover return shipping and send a replacement right away.
Wear What Feels Right
Chuckles Collective is about confidence, comfort, and the moments that make you you.
If something doesn’t feel right, we’ll help make it right.
